Extra prints and cross-sell

After the offer / editor screens, customers reach the extra prints screen, which is the booth's upsell opportunity. Customers can buy multiple copies of their print and (in some cases) cross-sell into a different product type using the same photos.

Who this is for: Operators who want to maximize revenue per session and understand what the cross-sell flow does.

What's on the screen

  • A preview of the composed print with a copies badge showing the current quantity
  • +/- controls to increase or decrease the number of copies (capped at the max copies you set in the Products tab)
  • A price summary showing the total for the current copy count, including any multi-copy discount
  • A cross-sell offer (when applicable) showing the customer they can also buy a different product made from the same photos
  • A Continue button to confirm the order
  • A Skip option that advances with just the original 1 copy
Screenshot needed
extra-prints-screen.png
Extra prints screen with copies counter, price summary, and cross-sell preview.

Buying extra copies

The customer taps the + button to add copies. The price updates live:

  • 1 copy → base price (e.g. $5.00)
  • 2 copies → base + extra-copy price × 1, possibly with multi-copy discount applied
  • 3 copies → base + extra-copy price × 2, possibly with multi-copy discount applied
  • And so on, up to your max copies cap

If they overshoot, they tap the - button to bring it back down. The minimum is 1. You can't buy zero (that's what Skip is for).

The cross-sell

For some products (notably Photo Strips), the booth offers a cross-sell to a different product type using the same photos the customer just took:

  • A customer who chose Photo Strips sees a cross-sell offer for 4×6 Prints.
  • The 4×6 cross-sell uses the photos already captured for the strip, recomposed into a 4×6 layout.

The cross-sell shows:

  • A live preview of the 4×6 product the customer would get
  • The price of the cross-sell
  • A toggle or Add button to add it to the order
  • A Skip option

If the customer adds the cross-sell, the booth will print both the original strip(s) and the cross-sell 4×6 in a single session.

Note
The cross-sell is a separate add-on, not a replacement for the original product. The customer pays for both.

"Compose new" using a different photo set for the cross-sell

In some configurations, the cross-sell flow lets the customer compose a new 4×6 from a different photo set. This means the customer can pick which of the strip photos to use (or capture fresh ones) for the 4×6 specifically.

This is the Photo 4×6 Selection screen. Deeper article coming in a follow-up pass.

What you control

In the Products tab:

  • Extra-copy pricing for each product
  • Multi-copy discount percentage
  • Max copies per transaction for each product

In the Templates tab (indirectly):

  • Which templates are available for the cross-sell composition

You don't have a single toggle to disable the cross-sell. If you want it off, contact your BoothIQ point of contact.

The price preview is the source of truth

If you're ever confused about how the math works (extra-copy price + multi-copy discount + cross-sell), the live price preview on this screen is the source of truth. Walk through a test session and watch the price update as you change the copy count and add/remove the cross-sell. The number on screen is what the customer will pay.

Idle behavior

The extra prints screen has a longer timeout (about 180 seconds) because customers think about whether to add copies. After the timeout, the booth warns and auto-advances with the current order.

What customers see after this screen

After tapping Continue, the customer goes to the payment screen with a total reflecting:

  • Base price × 1 of the original product
  • + extra-copy price × (extra copies − 1) of the original product, possibly discounted
  • + cross-sell price (if added)

See Paying.

What to tell customers

  • "If you want extra prints to give to friends, tap the + button to add more copies. You get a discount when you buy more."
  • "We can also make you a 4×6 photo using the same shots you just took. It's a popular gift."
  • "Tap Continue when you're done, or Skip if you just want one copy."

Common operator questions

Customers don't notice the extra-prints screen.

This is normal. Many customers tap right through. If revenue per session is too low, consider:

  • Lowering the extra-copy price to make adding copies feel cheap
  • Increasing the multi-copy discount so 2 copies feels much better than 1
  • Talking to your BoothIQ contact about UI tweaks

A customer wants 20 copies but the max is 5.

Increase max copies in the Products tab. Be aware that printing 20 copies in a row is hard on the printer and slow for the next customer.

The cross-sell preview shows a weird layout.

The cross-sell uses the same photos but recomposed. If the layout looks wrong, it might be because the cross-sell template doesn't match the photo count. Talk to your BoothIQ contact.

Customer tapped Skip but wanted extras.

They have to start a new session. Once they leave this screen, the original photos can't be re-ordered.

Next steps

  • Paying. The payment screen.
  • Pricing strategy (coming soon). How to price for upsells.