What's in the box
A BoothIQ kiosk arrives as a single self-contained unit. The PC, touchscreen, camera, printer, and payment device are already mounted inside the enclosure and wired to each other. You don't have to assemble anything internally — you'll only handle external items like power, network, and consumables.
This article tells you what each component is for so you know what's actually working behind the screen.
Who this is for: Operators receiving a kiosk for the first time, and installers verifying the shipment is complete.
What ships with the kiosk
When the kiosk arrives, expect:
- The kiosk itself (PC, touchscreen, camera, printer, and payment device pre-installed inside one enclosure)
- One or more boxes of DNP photo media (paper roll + ribbon)
- Power cable for the kiosk
- (Sometimes) An Ethernet cable, if your shipment includes networking gear
- Documentation pack with your activation details, account info, and a quick-start card
If anything in this list is missing or damaged on arrival, contact BoothIQ support before powering the kiosk on.
The kiosk enclosure
Everything that runs the booth lives inside the kiosk:
| Component | What it does |
|---|---|
| Touchscreen Windows PC | The brain. Boots straight into BoothIQ — no Windows desktop, no other apps. |
| Touchscreen display | A 1080p multi-touch screen. This is the only thing customers and operators interact with. |
| Camera | A USB camera mounted at face height behind the screen, pointed at where the customer stands. |
| DNP DS-RX1hs printer | A thermal dye-sub photo printer that produces 2×6 strips and 4×6 prints. Lives in a serviceable bay so you can change media without opening the whole booth. |
| Coin / bill acceptor (optional) | Wired internally to a serial port on the PC. The booth converts every accepted coin or bill into customer credits in real time. |
| Internal cabling | Power, USB, and serial cables are run inside the enclosure and secured. You don't unplug or rewire any of this during normal operation. |
You'll see all of these surfaced in the BoothIQ admin dashboard — the Diagnostics tab shows live status for the camera, printer, and payment device, and the dashboard header shows the same status as small green/red pills.
DNP photo media
You'll get one or more boxes of DNP dye-sub media. Each box contains a roll of paper and a matching ribbon. Genuine DNP media is required — third-party paper and ribbons will not work and may damage the printer.
A typical fresh roll yields:
- About 700 4×6 prints, or
- About 1400 2×6 strips (each strip is half a 4×6)
BoothIQ tracks your remaining prints in the admin dashboard so you'll see a low-paper warning before you run out mid-event. Loading a fresh roll is covered in Maintenance › Changing the print roll (coming soon).
Power cable
The kiosk has a single external power input — usually a standard kettle-style cable. That one cable powers everything inside the booth, including the printer and the payment device.
Network gear (optional, varies by shipment)
Depending on what you ordered, your shipment may include:
- An Ethernet cable — for plugging the booth into your venue's wired network.
- Nothing extra — in which case you'll connect the booth to your venue's Wi-Fi from the WiFi tab inside the BoothIQ admin dashboard after first power-on.
The booth's built-in Phone Print feature creates its own local Wi-Fi network for customer phones. That doesn't need any extra hardware — it uses the kiosk PC's internal Wi-Fi adapter.
Activation details
Each BoothIQ kiosk has its own license tied to its hardware. Your shipment (or your account email) should include either:
- A pre-activated license that's already loaded on the kiosk, or
- Activation instructions if your kiosk needs to be activated on first boot
In most cases the kiosk arrives already activated and you don't need to do anything with these details. Keep them in your records anyway — you'll need them again if support asks for them, or if the kiosk is ever moved between accounts.
What you do not get (and don't need)
- A keyboard or mouse — the booth is touch-only.
- A separate camera, printer, or payment device — they're already inside.
- A Windows install disc, driver disc, or BoothIQ installer — the OS and BoothIQ are pre-installed and locked down.
- Speakers — the booth has internal audio for voice prompts and background music.
- A monitor for the operator — you operate the booth on its own touchscreen.
Verify it worked
Before you move on, confirm:
- The kiosk arrived without obvious shipping damage.
- You have at least one box of DNP media.
- You have the power cable.
- You have your activation details (even if the kiosk is pre-activated).
- You know where you're going to put the booth — see Site and venue requirements if you haven't planned the spot yet.
Next steps
- First-time setup — Power the booth on and reach the welcome screen.